“
We have developed a relationship with Dr. Kloess and
Dr. Johnson very quickly because they make themselves
so available to us. They have given us a personal
touch that we didn't have when working with larger
clinics.
”
As a federal non-profit public benefit corporation, Our Lady of Hope Clinic gratefully accepts your tax-deductible donations! Click the button below to donate securely through PayPal:
Frequently Asked Questions
Benefactors Do you do labor and delivery?
No. At this point, we do not have enough providers to cover a call
schedule for obstetrics. Most obstetricians schedule their OB patients
at the end of the first trimester. So, we will care for pregnant women
for the first three months of pregnancy and then refer to an OB/GYN
within the provider network covered by each patient’s secondary
insurance.
How do you handle labs, x-rays, medications, or specialist referrals?
When appropriate we will provide prescriptions for both acute and
chronic illnesses as part of routine medical care that you would
expect from any primary care office. We provide basic labs such
as urinalysis, hematocrit, blood glucose monitoring, mono test,
strep screens, pregnancy tests, and more.
We do not do intravenous blood draws in our clinic. We write
orders for intravenous blood draw labs, as well as imaging tests,
and specialist referrals. Benefactors’ insurance will generally
cover these services under the normal provisions of their insurance
plan. Unity, Dean, Physicians Plus and Cigna HMOs have confirmed
prescriptions and referrals from Our Lady of Hope Clinic providers
will be honored by their insurance plans. However, policies may vary
with other insurers or individual laboratories. Confirm with your
insurer and laboratory.
What happens if I am hospitalized?
Benefactors' insurance will cover their hospitalization. However,
Our Lady of Hope Clinic physicians will do hospital rounds on
their benefactors at St. Mary’s and Meriter Hospitals.
Do I have to pay my the Benefactor Fee all at once or can I pay monthly?
Our Lady of Hope Clinic prefers that Benefactors pay the full
amount of the Benefactor Fee before services are provided. However, in
order to allow individuals the opportunity to support the clinic
there is the option of monthly automatic bank withdraws. After
signing up to be a Benefactor and making the initial deposit, a
Benefactor can chose to divide the remaining Benefactor Fee
amount into twelve equal amounts for automatic bank withdraws.
Monthly cash or credit card payments will not be offered and
we will not provide monthly billing. Please see the
Automatic Bank Withdraw Authorization Form
for more information.
Why were benefactor fees decided?
Benefactors enjoy unparalleled access to their personal physician.
Vastly smaller practice size for each doctor will allow same day
service. There are no additional charges for any services Benefactors
receive from our office. Most importantly, Benefactors support the
mission of Our Lady of Hope Clinic to provide no cost outpatient
primary care to the uninsured of our community. Benefactors become
part of the solution for health care.
Is my donation tax-deductible?
Our Lady of Hope Clinic is a federal tax-exempt non-profit public
benefit corporation, federal tax ID number 26-2798256. We depend
on our Benefactors generosity to support our primary mission:
providing free outpatient healthcare to uninsured persons ineligible
for county, state or federal welfare programs, consistent with Catholic
health care tradition. Please consult your tax professional for
details.
How can I make a donation to Our Lady of Hope Clinic?
Please click on the PayPal link on the left lower corner or download the
donor letter for more information. Our Lady of
Hope Clinic is a non-profit public benefit corporation, tax ID
number 26-2798256, with 501(c)(3) tax-exempt status. Consult your
tax professional for details.
Insurance Will I have to keep my medical insurance?
Absolutely. All Benefactors must maintain medical insurance. However,
most benefactors will be best served by a high-deductible PPO (preferred
provider organization) insurance like Blue Cross or Blue Shield. If
you are currently purchasing your own HMO or PPO insurance,
switching to a high-deductible plan may cut your premiums by
half or more!
I’m on Medicare (or Badgercare) can I become a benefactor?
Certainly. Because Our Lady of Hope Clinic will not charge for any services, you may continue
to use your current Medicare (or Badgercare) benefits for your other health expenses. However,
Our Lady of Hope Clinic cannot participate in Medicare (Badgercare) HMO programs. Please
contact your insurance carrier for questions.
How can I change my insurance to become a benefactor and still save money?
Many people interested in becoming a benefactor can do so without
increasing their health care cost. In fact, many individuals and
families can actually save money by significantly lowering their
monthly premiums. For more health insurance information and examples
of how people can save money by becoming benefactors
click
here.
Recipients Can recipients schedule appointments?
Uninsured recipients can schedule appointments in person on
a first-come, first-serve basis on Monday, Tuesday, Thursday, and
Friday at 9:00 a.m. to schedule a morning appointment, and on Monday,
Tuesday, and Thursday at 1:00 p.m. to schedule an afternoon
appointment.
What if recipients do not speak English?
Dr. Johnson is fluent in Spanish. We can also have volunteer interpreters,
but we encourage non-English speakers to bring an English speaking friend
or relative to the appointment if possible.
Organization Where is Our Lady of Hope Clinic located?
Our Lady of Hope Clinic is located at 6425 Odana Road, Madison, WI 53719 in the
Olde Towne Office Park Clock Tower Building.
The hours of operation for Our Lady of Hope Clinic are as follows:
Mondays, Tuesdays, Thursdays from 9:00 am to 12:00 noon and 1:00 pm to 5:00 pm
Closed on Wednesdays
Fridays from 9:00 am to 1:00 pm
Closed the week of Christmas and the week following Easter
We are available to benefactors 24 hours a day, seven days a week. When the clinic is closed
(Wednesday, weekend, evening, and holidays) appointments can be made by special arrangement.
How do I get a message to my doctor?
For less urgent messages we prefer to receive messages by email. Our benefactor website provides
secure encrypted email that is compliant with HIPAA regulations. Direct phone access to the
doctor, voice mail messages and fax is also available.
