About

Mission Statement

Our mission is to serve the community of Madison by establishing a self-sustaining non-profit organization for the delivery of free outpatient healthcare to uninsured persons ineligible for county, state or federal welfare programs, consistent with Catholic health care tradition.

OLHC History/Patient Data

OLHC was founded by doctors Michael Kloess and Anne Volk Johnson in the spring of 2009. The clinic was established to address the issue of lack of primary medical care for the uninsured in our community, in addition to the lack of authentically-Catholic medical care. While Dr. Johnson resigned in late 2011, Dr. Kloess remain our attending physician and Executive Director.

In the past eight years, OLHC has made some important strides by increasing the number of free services we are able to provide; all while keeping in our Pro-life mission, as well as remaining fiscally responsible.  In the summer of 2012, blood draws became available at our on-site laboratory. At that time, our clinic established a relationship with Madison’s St. Mary’s Hospital, in which the Hospital’s laboratory tests our patient’s samples, and returns the results to Dr. Kloess, free of charge. Our partnership with St. Mary’s has proven to be very positive, and the Hospital has consistently renewed it every year.

Our clinic currently gives away approximately 75% of our clinic visits to our uninsured recipient patients. This is due, in part to our generous donors. However, the majority of our financial support comes from our Member patients. Although our Member base is continually growing, we have 140 members as of January 2017. Additionally, Dr. Mike consults in women’s health issues on a fee-for-service basis. His NFP patients make up our clinic’s third patient population.

Building a Culture of Life - Family Doctors in Madison

In today’s culture, it can be difficult to find physicians who accept their patients’ faith and morals.

drmikeandjsph5 small.jpgWith increasing frequency, secular doctors push the birth control pill on teenagers—often without parents’ consent. Married couples’ thoughtful decision to forgo contraception is often disparaged. And patients are left to wonder whether their family doctor participates in abortion, in vitro fertilization and other practices that desecrate the dignity of human life.

Our Lady of Hope Clinic offers a family practice clinic where families can feel safe and respected. Our doctor practices medicine consistent with his Catholic faith, while remaining committed to serving patients of all faiths. The providers of Our Lady of Hope Clinic welcome the opportunity to discuss with the patient faith issues and how the patient’s faith can impact their health.

Patients know upfront where their doctor stands on issues of medical ethics. Our physician chooses to not participate in abortion, sterilization, euthanasia, in vitro fertilization, or write prescription of contraception. But at Our Lady of Hope Clinic, we know that building a Culture of Life isn’t just about what we don’t do. Dr. Mike helps empower married couples to achieve or postpone pregnancy naturally by offering natural family planning medical consultations and NaProTECHNOLOGY services. For more information, click here.

 

Frequently Asked Questions

Members
➤ Do you do labor and delivery?
No. At this point, we do not have enough providers to cover a call schedule for obstetrics. Most obstetricians schedule their OB patients at the end of the first trimester. So, we will care for pregnant women for the first three months of pregnancy and then refer to an OB/GYN within the provider network covered by each patient's secondary insurance.

➤ How do you handle labs, x-rays, medications, or specialist referrals?
When appropriate we will provide prescriptions for both acute and chronic illnesses as part of routine medical care that you would expect from any primary care office. We provide basic labs such as urinalysis, hematocrit, blood glucose monitoring, mono test, strep screens, pregnancy tests, and more.

We do not do intravenous blood draws in our clinic. We write orders for intravenous blood draw labs, as well as imaging tests, and specialist referrals. Member's insurance will generally cover these services under the normal provisions of their insurance plan. Unity, Dean, Physicians Plus and Cigna HMOs have confirmed prescriptions and referrals from Our Lady of Hope Clinic providers will be honored by their insurance plans. However, policies may vary with other insurers or individual laboratories. Confirm with your insurer and laboratory.

➤ What happens if I am hospitalized?
Member's insurance will cover their hospitalization. However, Our Lady of Hope Clinic physicians will do hospital rounds on their benefactors at St. Mary's and Meriter Hospitals.

➤ Do I have to pay my the Member Fee all at once or can I pay monthly?
Our Lady of Hope Clinic prefers that Members pay the full amount of their  Fee before services are provided. However, in order to allow individuals the opportunity to support the clinic there is the option of monthly automatic bank withdraws. After signing up to be a Member and making the initial deposit, a Member can chose to divide the remaining Fee amount into twelve equal amounts for automatic bank withdraws. Monthly cash or credit card payments will not be offered and we will not provide monthly billing. Please see the Automatic Bank Withdraw Authorization Form for more information.

➤ Why were Member fees decided?
Members enjoy unparalleled access to their personal physician. Vastly smaller practice size for each doctor will allow same day service. There are no additional charges for any services Members receive from our office. Most importantly, Members support the mission of Our Lady of Hope Clinic to provide no cost outpatient primary care to the uninsured of our community. Members become part of the solution for health care.

➤ Is my donation tax-deductible?
Our Lady of Hope Clinic is a federal tax-exempt non-profit public benefit corporation, federal tax ID number 26-2798256. We depend on our Members generosity to support our primary mission: providing free outpatient healthcare to uninsured persons ineligible for county, state or federal welfare programs, consistent with Catholic health care tradition. Please consult your tax professional for details.

➤ Can I sponsor someone who is interested in receiving care at Our Lady of Hope Clinic?
Yes. The care of your loved ones (adult children, their family, your parents) or even someone you don't know can be made possible by your generous sponsorship. Please see the donor letter for more information.

➤ How can I make a donation to Our Lady of Hope Clinic?
Please click on the PayPal link on the left lower corner or download the donor letter for more information. Our Lady of Hope Clinic is a non-profit public benefit corporation, tax ID number 26-2798256, with 501(c)(3) tax-exempt status. Consult your tax professional for details.

Insurance
➤ Will I have to keep my medical insurance?
Absolutely. All Members must maintain medical insurance. However, most Members will be best served by a high-deductible PPO (preferred provider organization) insurance like Blue Cross or Blue Shield. If you are currently purchasing your own HMO or PPO insurance, switching to a high-deductible plan may cut your premiums by half or more!

➤ I'm on Medicare (or Badgercare) can I become a Member?
Certainly. Because Our Lady of Hope Clinic will not charge for any services, you may continue to use your current Medicare (or Badgercare) benefits for your other health expenses. However, Our Lady of Hope Clinic cannot participate in Medicare (Badgercare) HMO programs. Please contact your insurance carrier for questions.

➤ How can I change my insurance to become a Member and still save money?
Many people interested in becoming a Member can do so without increasing their health care cost. In fact, many individuals and families can actually save money by significantly lowering their monthly premiums. For more health insurance information and examples of how people can save money by becoming Member click here.

Recipients
➤ Can recipients schedule appointments?
Uninsured recipients can schedule appointments in person on a first-come, first-serve basis on Monday, Tuesday, Thursday, and Friday at 9:00 a.m. to schedule a morning appointment, and on Monday, Tuesday, and Thursday at 1:00 p.m. to schedule an afternoon appointment.

➤ What if recipients do not speak English?
Dr. Kloess does not speak a launguage other than English. We do have limited access to a medical interpreter telephone line, and we can also have volunteer interpreters, but we encourage non-English speakers to bring an English speaking friend or relative to the appointment if possible.

Organization
➤ Where is Our Lady of Hope Clinic located?
Our Lady of Hope Clinic is located at 6425 Odana Road, Madison, WI 53719 in the Clock Tower Office Complex. Please drive to the back of the complex. Our clinic is located in the building with the clock tower on it.

➤ What are the hours of operation for Our Lady of Hope Clinic?
The hours of operation for Our Lady of Hope Clinic are as follows:

  • Mondays, Tuesdays, Thursdays from 9:00 am to 12:00 pm and 1:00 pm to 5:00 pm
  • Closed on Wednesdays
  • Fridays from 9:00 am to 1:00 pm
  • Please check the calendar on the homepage for updated clinic closings.

We are available to benefactors 24 hours a day, seven days a week. When the clinic is closed (Wednesday, weekend, evening, and holidays) appointments can be made by special arrangement.

➤ How do I get a message to my doctor?
For less urgent messages we prefer to receive messages by email. Our Member website provides secure encrypted email that is compliant with HIPAA regulations. Direct phone access to the doctor, voice mail messages and fax is also available.

➤ How can I learn more?
Please contact us for more information.